At Dragon Metrics Limited, we collect and manage user data according to the following Privacy Policy.
This policy is intended to help you understand:
This document is part of the Dragon Metrics Terms of Service, and by visiting dragonmetrics.com (the “Website”) or using the Software, you agree to the terms of this Privacy Policy and the Terms of Service. Please read the Terms of Service in their entirety, and refer to those for definitions and contacts.
We collect information from you when you submit information to us, including but not limited to:
As you navigate through and interact with our Website and Software, we may automatically collect certain information about your equipment, browsing actions and patterns, including without limitation:
Company and our third-party partners, such as our advertising and analytics partners use various technologies to collect information, such as cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize the Software and your experience; to allow you to access and use the Websites or Software without re-entering your username or password; and to count visits and understand which areas and features of the Website and Software are most popular. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Website or Software. Company and our third-party partners may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Website or Software or in emails that help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.
Company and our third-party partners also use JavaScript, e-tags, “flash cookies”, and HTML5 local storage to collect information about your online activities over time and across different websites or online services. Many browsers include their own management tools for removing HTML5 local storage objects.
A list of cookies used on the Website can be found on our Cookie Declaration.
We use the information we collect for a variety of purposes, including:
We may share or disclose the information that we collect or you provide in the following ways below, but we do not sell or share personally identifiable information about you with third parties for their marketing purposes (including direct marketing purposes).
We may share your personal information with third-party service providers to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our product/service offerings, or providing, maintaining and improving the features and functionality of the Website or Software, among other things. For example, we may provide personal information to our service providers to process your payments or direct emailing of notifications regarding our Website or Software. When data is provided to a third party, the service provider is not permitted to store, retain, or use information provided except for the sole purpose that was specified.
We reserve the right to disclose your personally identifiable information when we believe in good faith that an applicable law, regulation, or legal process requires it, or when we believe disclosure is necessary to protect or enforce our rights or the rights of another user.
If Company, or substantially all of its assets, were acquired, or in the unlikely event that Company goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Company may continue to use your personal information as set forth in this policy.
Notwithstanding anything else in this Privacy Policy, if you provide Dragon Metrics access to your Google data, use of that data will be subject to these additional restrictions:
Company hosts data with hosting service providers in numerous countries including the United States and Singapore. By accepting this Privacy Policy, you consent to have your personal information transferred to and processed in Singapore, the United States, or any other country in which Company or its service providers maintain facilities.
The servers on which personally identifiable information is stored are kept in a controlled environment. Where data is transferred over the Internet as part of the Website or the Software, the data is encrypted using industry-standard SSL (HTTPS).
While we take reasonable efforts to guard your personally identifiable information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected personally identifiable information you choose to store in the Website or the Software are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.
We will store your data for as long as we consider it necessary for the purpose(s) for which we originally collected it, or until you withdraw your consent.
You can review and change your personal information by logging into the Software and visiting your account profile page. You may also send an e-mail to info@dragonmetrics.com to request access to a structured, common and machine-readable format of personal data you have provided to Company or collected by Company. You may also request corrections or the deletion of this data. In some cases, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the Website or Software. You further agree that Company shall not be held liable with respect to any loss and/or damage to your personal data if you choose to withdraw consent.
In the event that your data is compromised, Company will notify you and competent Supervisory Authority(ies) within 72 hours by e-mail with information about the extent of the breach, affected data, any impact on the Website and Software and Company’s action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.
“Personal data breach” means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed in connection with the provision of the Website or Software.
Our Website or Software may contain links to other websites and software. We are not responsible for the privacy practices or the content of these websites or software. Please visit the privacy policies of these third-party sites in order to understand their privacy and information collection practices.
Our services are intended solely for persons 16 years of age and older. If you are under the age of 16 you may not access or use our service. By using our service you represent and warrant to us that you are 16 years of age or older.
We do not guarantee error-free performance under this Privacy Policy. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve our service generally. We will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when we learn of any failure to comply with it. We will not be liable for any damages, including incidental, consequential, or punitive damages, relating to the practices described in this Privacy Policy.
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make major changes in the way we collect or use information, we will notify you by posting an announcement on the Website or sending you an email. If you disagree with any changes to this Privacy Policy, your sole and only recourse is to stop using the Software and cancel your account. You are bound by any changes to the Privacy Policy when he or she uses the Software after such changes have been first posted.
Should you have any questions or concerns, please write to info@dragonmetrics.com for more information.
Dragon Metrics Limited
11/F, Konnect
303 Jaffe Rd
Wan Chai, Hong Kong